Contact Us

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Have a question? We’re here to help.

Whether you need help with your order, delivery, a product, or finding the right K-beauty for you, feel free to get in touch with MISSSEOUL.

Customer Care

Email: 

We aim to respond within 1–2 business days, Monday to Friday.

Order Enquiries

Already placed an order?

Please include your order number in your message so we can assist you as quickly as possible.

Returns & Delivery

For questions about a return, damaged product, or delivery, please contact us before sending anything back.

You can also find more information in our Shipping Policy and Returns & Refunds Policy.

Business & Partnerships

For brand collaborations, wholesale, creator partnerships, or other business enquiries, please contact:

 

MISSSEOUL

Based in Switzerland
K-Beauty from South Korea to Switzerland

We look forward to hearing from you. ♡